At Nascentia Health Options, we make it easy to find the information you need. The list below includes links to a variety of materials pertinent to your membership in the plan. You may also request printed copies of any these materials by calling 1-888-477-4663.
Member Handbook
- Member Handbook
- Medicaid Managed Long Term Care Handbook Language
- Important Member Handbook Information about Outpatient Rehabilitation Services - Physical Therapy (PT), Occupational Therapy (OT), and Speech Therapy (ST)
Provider Network Directories
- Central Region – Broome, Cayuga, Chemung, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga and Tompkins counties
- Northeast Region – Albany, Clinton, Columbia, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Warren and Washington counties
- Western Region – Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties
The Home Front - Member Newsletter